PRIVACY POLICY

Last updated: 03.07.2025

1. Introduction

This Privacy Policy explains how Jakkin.co.uk ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website and purchase our digital products.

Our commitment: We believe in transparency. This policy explains exactly what data we collect and why - in plain English, not legal jargon.

2. Information We Collect

2.1 Information You Provide

  • Purchase information: Name, email address, country (for tax purposes)

  • Payment details: Processed securely by Stripe - we never see your card details

  • Newsletter signup: Email address and first name (if you choose to subscribe)

  • Support queries: Any information you share when contacting us

2.2 Information Collected Automatically

  • Analytics data: Pages visited, time spent, device type (via cookies)

  • Marketing pixels: Data about your visit for advertising purposes

  • Technical data: IP address, browser type, operating system

2.3 Cookies and Tracking Technologies

We use various cookies and pixels including:

  • Essential cookies: For checkout and site functionality

  • Analytics cookies: Google Analytics to understand site usage

  • Marketing cookies: Meta Pixel, Google Ads, TikTok Pixel

  • Stripe cookies: For secure payment processing

For detailed information, see our Cookie Policy.

3. How We Use Your Information

3.1 To Provide Our Services

  • Process your order and deliver your digital product

  • Send transactional emails (order confirmation, download links)

  • Provide customer support

  • Send newsletter updates (only with your consent)

3.2 For Marketing and Analytics

  • Advertising effectiveness: Measure which ads brought you to our site

  • Retargeting: Show relevant ads on other platforms (with consent)

  • Lookalike audiences: Help platforms find similar potential customers

  • Site improvement: Understand how people use our website

3.3 Legal Obligations

  • Tax records and accounting (UK legal requirement)

  • Fraud prevention and security

4. Legal Basis for Processing

We process your data based on:

  • Contract: To deliver your purchased product

  • Consent: For marketing cookies and newsletters

  • Legitimate interests: Security, fraud prevention, basic analytics

  • Legal obligation: Tax and accounting requirements

5. Data Sharing

We share your data only with:

5.1 Service Providers

  • Stripe: Payment processing (they have their own privacy policy)

  • Email service: To send your products and updates

  • Hosting provider: Where our website lives

  • Analytics platforms: Google Analytics (anonymized data)

5.2 Advertising Partners

With your consent, we share data with:

  • Meta (Facebook/Instagram): For ads and analytics

  • Google: For ads and analytics

  • TikTok: For ads (when implemented)

5.3 Legal Requirements

We may share data if required by law or court order.

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify incorrect information

  • Erase your data (with some exceptions)

  • Restrict processing

  • Port your data to another service

  • Object to processing

  • Withdraw consent for marketing at any time

6.1 Managing Cookies

  • Use our cookie banner to accept/reject cookies

  • Clear cookies in your browser settings

  • Use browser extensions to block tracking

To exercise any rights, email: [email protected]

7. Data Retention

  • Purchase records: 7 years (UK tax law)

  • Marketing data: Until you opt out

  • Analytics data: 26 months

  • Email communications: 2 years

8. Data Security

We protect your data using:

  • SSL encryption on all pages

  • Secure hosting infrastructure

  • Limited access controls

  • Regular security updates

9. International Transfers

Your data may be processed outside the UK/EEA by our providers (Google, Meta, Stripe). We ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not for individuals under 18. We don't knowingly collect data from children.

11. Changes to This Policy

We may update this policy. Check the "Last updated" date. Significant changes will be announced.

12. Contact Us

Data Controller:

Jakkin.co.uk

ICO Registration: ZB926441

Email: [email protected]

Complaints:

You can lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

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Contact Us

Jakkin

158 Uxbridge Road, London W13 8SB

©Jakkin 2025

All Rights Reserved